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1.Who we are?

 Surnature was established to be an outstanding manufacturer of Plant extract and fruit powder. Currently, our products mainly involved in health care products,cosmetic products . Most of them are being exported to Europe, USA, UK, Australian and others countries. Could refer to detailed product pages.

 

 

2.How to contact with us?

  • Online service :by Alibaba Trade Manage ,Whatsapp.
  • You can choose your interested products and send inquiry to us.
  • Call us without any hesitation .
  • Send inquiry to us or emails us.

3.How to confirm the quality before placing orders?

  • Products specification standard to you ,and we test every batch of our product by HPLC,UV,GC and TLC etc.We also cooperate with independent third party lab such as NSF and SGS etc.
  • Free samples of some products can be sent ,only need to pay the shipping cost or you can arrange a courier to take the samples.
  • Send us your products specifications and requests ,we will produce for you.

 

 

4.How to store?

  • Stored in a cool and dry well-closed container and in ventilated area, kept away from moisture and strong light or high temperature. 

 

5.How to make order & payments?

  • Proforma invoice will be sent after your confirmation of the order.
  • We can accept payment by T/T ,Western union ,Paypal.

 

 

6.How to delivery?

  • Small orders can be sent by DHL ,EMS door to door Express,about 3~7 days will arrive.
  • For mass orders,it will be delivered by Air or Sea , and please allow 5~8 days by Air and 20~35 days by Sea .  

 

 

7.Our return service policy

We offer an unconditional ,full money back guarantee .If you are not 100% satisfied with our products ,

return all goods back to us within 45 days and we will fully refund your money.